The Vega Way

A. Passion

B. End Buyer Remorse

C. Customer Satisfaction

Here at Vega Flooring we strive to hold the highest standards of customer service in the flooring industry. When placing an order with Vega customers find the weight is taken off their shoulders. The customer focus does not end after the order is placed, in fact, we are more than happy to answer any questions that arise before AND after the order is placed. Customers find themselves not being customers when talking with our staff but becoming friends. Product knowledge, customer satisfaction, and going above and beyond the competition are only a few reasons customers love shopping with Vega Flooring

In today’s economy Price is always a factor. Here at Vega we have taken this into consideration and can offer unbelievable and unbeatable prices across the board. There will always be someone with a lower price which is usually associated with lesser quality and sometimes that may be the case. Although Vega’s prices are low quality is held at the highest standard. 70% of our products are rated for commercial use and the other 30% are meant to go in a heavy residential home and last for the entire duration of the warranty. Do you have pets? Do you have children? No worries our floors are manufactured to hold up to as much wear and tear physically possible. Not only will you be receiving a great price with us but you will be receiving the utmost quality achievable when purchasing floors with Vega.

Vega’s selection is not limited in any sense. With over 200 laminate products and over 70 wood flooring products you will never find yourself being unable to find a floor that fits just right in your home. Bringing realistic looks and beautiful variations of color is another one of Vega’s focuses. Vega hand selects only the best looking and most durable products on the market. Order samples to see and feel the products for yourself or order based on pictures that are taken by our staff. The room scenes are available to get an idea of what the flooring can bring to your home but are not always the exact same floor you may be looking at. We do encourage customers to send in room scenes of floors purchased so that we are able to update the room scenes with actual pictures of every product we offer.

Special discounts are given under certain circumstances. We support our troops so if you or your spouse is a member of the military we would be happy to extend special pricing. Also Vega extends discounts to certain age groups. If you are a contractor Vega will extend you a special discount on any order over 2000 square feet or repeat purchases. Price negotiating is something that is becoming a norm in the flooring industry so always ask although not everyone can qualify for further discounts. Our main concern is not price, it is QUALITY, however we understand that every penny counts. Feel free to ask our customer service representatives if you may qualify for a special discounted price.